Experiencing unexpected shutdowns with your iPhone 6s? You could be in luck. Here are Apple’s latest product recalls and free repair programmes, now including free battery replacements for the iPhone 6s – for which we now have more details about eligibility
How can I find out if my broken Apple products qualify for a free repair, or are part of a replacement programme?
If your iPhone, iPad, Mac, Apple Watch, Apple TV or other Apple product has gone wrong and you don’t think it’s your fault, you may be able to get Apple (or a company authorised by Apple) to repair it for free,a replacement product, or refund your money. You can attempt this on an individual, case-by-case basis – read our guide to your legal rights when getting an iPhone repaired for advice – but in some cases Apple institutes a general recall or free repair programme for a particular product or model that it acknowledges has a congenital problem.
From time to time Apple acknowledges that there is a problem with one of its product lines and announces that it will replace such products for free. In this article we cover Apple’s current (and past) replacement programmes: check to see if your faulty device is included. You might be in line for a free replacement.
To find out if you and your dodgy device qualify for such a programme you can contact Apple, but that isn’t always easy. As an alternative, we present our list of Apple’s most recent recall programmes.